iSolve Technologies is a Business Transformation company. We partner with our customers, understand their business, hypothesize and analyze process gaps, build strategy and bring 100% visibility to every step of the operation with innovative technology.
Customers typically come to us for our in-depth understanding of businesses and stay with us for our service excellence!
We’re looking for an experienced Key Account Manager at Chennai, who shall ensure the customers’ needs and expectations are met in a time-bound manner. The individual will be responsible to maintain and expand relationships with the customers & work in close association with various business departments thus maintain and develop strategic relationships.
- Acquire a deep understanding of the customer needs and requirements
- Develop and foster loyal, long-lasting relationships with the customers
- Provide solution to their problems to enable mutually trust worthy relationships
- Help the customers to successfully realize their business goals leading to their satisfaction
- Serve as the link of communication between key customers and internal teams
- Ensure that the correct products and services are delivered to customers in a timely manner
- Prepare regular reports of progress and forecast for the use of both internal and external stakeholders using key account metrics
- Generate new sales that will result in long-lasting relationships
- Strong Hindi, English & Tamil communication skills
- Smart, pleasant, analytical and presentable
- Ability to multi-task & passion for travel
- Manage coordination between customers & internal teams
- Positive, result-oriented & adaptable to competitive business scenarios
- Excellent planning, organizational, inter-personal & presentation skills
- Ability to flourish with minimal guidance, be proactive and handle uncertainty
- Proficient in problem-solving techniques
- Any Bachelor/Master’s Degree with 6-8 years of experience in Customer Relations Management
- Immediate Joiners are preferred
Candidates should be ready to join immediately. HR Contact Details: We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!
Email: firstname.lastname@example.org & email@example.com
HR Contact Details:
We are proud to foster a culture of diversity – be it gender, age, experience, perspective, or background!
|Job Category||Account Manager|