Video Customer Identification Process (V-CIP)
AI Facial Recognition System
Video KYC with Aadhaar Offline & Online EKYC
Enable frictionless customer identification, verification & remote account opening within minutes!
iSolve VKYC platform offers RBI approved online customer identification procedure (V-CIP) through video KYC software solution for banks & financial services to enhance their customer experience. Our platform automates customer KYC verification & identification process to reduce the overall operational cost, increasing the business efficiency. It helps financial services to create strong customer relationships through enhanced due diligence & onboarding experience.
Fully compliant CKYC API
integration software solutions
for regulated entities.
Enterprise-grade digital KYC customer
onboarding software solutions for financial services.
Simplify your customer's account opening with our intelligent Aadhaar-based eKYC API integration.
CERSAI CKYC API integration to bulk upload/download verified
KYC customer records.
It is a video-call-based contactless, paperless & branchless customer KYC verification process that can be carried out remotely with official representatives. Using the Video KYC application solution, banks or regulated entities (REs) can virtually identify, verify & onboard customers within short turnaround times.
It is a consent-based digital video ID verification process performed in real-time by official representatives. Video-based customer verification is done through audio-visual interactions, live photo capture, facial ID detection, Geo-tagging & other advanced technology systems to prevent fraud.
There are five steps involved in video KYC verification process.
Step 1:Capture - Customer ID & real-time image snapshot capture.
Step 2: Extract - Data extraction from the customer ID using ICR/OCR functionality.
Step 3: Verify - Customer KYC data verification with regulatory database integration.
Step 4: Locate - Identification of the customer location using Geo-tagging functionality.
Step 5: Onboard - Instant digital account opening with automated customer alert notifications.
RBI has extended the scope of video KYC to convert pending periodic KYC accounts into fully compliant KYC accounts. It allowed small businesses, Regulated Entities (REs) & Legal Entities (LEs) to use the VKYC solution for KYC updations.
Below are few important factors to consider before choosing Video KYC solution providers or vendors:
1. Product Demo
Ask for a complete product demo tour to know about the developed workflows in the application. This guided tour will reveal whether the application is built around your customer's needs or not.
2. Secured & Compliant Infrastructure
Make sure that the vendor follows RBI compliance guidelines for storing customer video footage, KYC data & other sensitive information in secured vaults to avoid data tampering or leakage.
3. Agile Technology
Vendors need to offer a seamless & uninterrupted low bandwidth video calling system to reduce customer drop-off rate.
4. Omnichannel Personalized Approach
A multi-device application is necessary to offer an omnichannel personalized experience for customers.
5. Technical Support
Last but not least. The vendor should have a highly trained technical team to support your operations 24/7.